Need help? We're here to support your team.
Reach out for setup guidance, platform questions, or general support and we'll point you in the right direction quickly.
Talk to us
Book a 30-minute call
Prefer to talk it through? Pick a slot that works for you — live availability, no email back-and-forth. You'll get a calendar invite with a Google Meet link.
Pick a time now30 min · Google Meet auto-generatedEmail support
[email protected]Send us an email anytime and we'll get back to you as soon as possible.
Response Time
We typically respond within 24 hours during business days.
Support Tickets
School admins can submit support tickets directly from their dashboard.
Product Support
Get help with onboarding, setup, account questions, and platform usage.
Reach the right team
Email us directly — we route most things through support, but these reach the right people faster.
Support
Setup help, product questions, and anything that's not working as expected.
[email protected]Onboarding & demos
Getting started, demos, trials, and moving your school onto Schedual.
[email protected]Billing
Invoices, plans, payment questions, and subscription changes.
[email protected]Privacy & DPO
Data protection requests, GDPR, and how we handle school and student data.
[email protected]Legal
Contracts, DPAs, terms, and procurement paperwork.
[email protected]Security
Report a vulnerability or ask about our security posture.
[email protected]