1. Purpose and scope
These Terms of Use (the "Terms") govern access to and use of Schedual (the "Services") — timetabling and academic-scheduling software for schools, covering the International Baccalaureate (PYP, MYP, DP and CP), Cambridge IGCSE, GCSE and A-Level, the French Baccalauréat and US high schools, delivered on the web and, soon, through mobile applications for iOS and Android.
The Services are operated by SCHEDUAL, a French société par actions simplifiée with a share capital of €1,000, SIREN 130 277 288, RCS Paris, registered office 47 rue Vivienne, 75002 Paris, France ("Schedual", "we"). See the Legal Notice.
These Terms apply to every user: school leaders and administrators, timetable coordinators, teachers, students given access by their school, and institutional representatives ("Users"). By using the Services you accept these Terms. If you do not accept them, do not use the Services.
3. Accounts, roles and security
3.1 Accounts. Access requires an account, created with an email address and password, a magic sign-in link or Google sign-in. Students sign in with a handle provided by their school, without an email address.
3.2 User responsibilities. Users keep their credentials confidential, turn on two-factor authentication where offered, keep the information they enter accurate, and are responsible for actions taken through their account.
3.3 Administrator responsibilities. The school's administrators assign and revoke roles (admin, editor, viewer) and access for staff, students and contractors; make sure their teams comply with these Terms; and ensure a lawful basis for any personal data they upload, including student records (see the Privacy Policy and the DPA). Schedual is not responsible for misuse caused by permissions the school manages.
5. Prohibited use
Users must not, directly or indirectly: use the Services for unlawful, fraudulent or misleading purposes; attempt to access or interfere with systems or other schools' data; reverse-engineer, decompile, scrape or copy the platform or its solver; upload malicious code or knowingly false data; get around usage limits, security measures or access controls; disrupt the Services for other schools; or upload special-category personal data (Art. 9 GDPR) without a prior written variation of the DPA.
Schedual may suspend or terminate access immediately if it detects prohibited use, and will inform the school's administrator.
6. Intellectual property
The software and source code, the solver and its constraint models, the curriculum packs, the interfaces, designs and workflows, the trademarks and logos, and the documentation are the exclusive property of Schedual or its licensors. The school receives a limited, non-exclusive, non-transferable, revocable licence to use the Services under these Terms for the duration of its subscription. No ownership rights are transferred.
7. School data
7.1 Ownership. Everything the school uploads or creates — timetables, availability, groups, curriculum data, student and staff records — remains the school's property. Schedual processes it only as a processor under the Data Processing Agreement.
7.2 Export and portability. The school may export its data at any time during a paid subscription (PDF, Excel, iCal, Pronote, Untis, OneRoster and other formats) or on request. After termination a final export remains available for 30 days, after which the data is deleted as described in the DPA.
7.3 Accuracy. Timetables are only as accurate as the data they are built from. The school checks generated timetables before publishing them. Schedual is not responsible for errors caused by inaccurate, incomplete or outdated data provided by the school.
8. Data protection
Schedual processes personal data under the GDPR, the French Loi Informatique et Libertés and other applicable EU laws, as described in the Privacy Policy, which forms part of these Terms. For school data the school is the Controller and Schedual its Processor; by accepting these Terms the parties enter into the DPA.
9. Trial, pricing and payment
9.1 Free trial. A new school can use the complete Services free of charge for 30 days, without a payment card. Exports are unlocked when the school subscribes; everything else is available during the trial. At the end of the trial the school subscribes or its access to the Services stops. A school that does not subscribe may ask us at any time to delete its data, and we do so within 30 days.
9.2 Subscription. Schedual is sold per school and per year. Tiers depend only on the number of students timetabled; every curriculum and every core feature is included in every tier. Prices are published on the Pricing page, in the currency of the curriculum's market (euros for the IB and the French Baccalauréat, pounds sterling for GCSE and A-Level, US dollars for US schools). Networks and multi-campus groups are quoted directly.
9.3 Invoicing. One invoice per school and per year, payable within 30 days, by bank transfer against a purchase order or by card through Stripe. Schedual never stores card numbers.
9.4 VAT. Invoices are issued by SCHEDUAL SAS. During our first financial year no VAT is charged (French franchise for small businesses, art. 293 B of the French tax code); the amount invoiced is the amount due. Once registered for VAT, schools in the EU with a valid VAT number are invoiced under reverse charge and schools outside the EU are outside the scope of French VAT.
9.5 Crossing a tier's limit. If a school exceeds its tier's student limit during the year, access is not cut: the school moves to the next tier at renewal, pro rata.
9.6 Price changes. Schedual may change prices for future billing periods with at least 60 days' written notice to the billing contact. Changes never apply to a period already paid, and the school may terminate before they take effect without penalty.
9.7 Late payment. Invoices unpaid 30 days after issue bear late-payment interest at the rate set by Article L. 441-10 of the French Commercial Code, plus the fixed €40 recovery indemnity of Article D. 441-5. After a further 30 days and at least one written reminder, Schedual may suspend access; data is kept during the suspension.
10. Availability and support
Schedual targets 99.9 % monthly availability, as detailed in the SLA. Planned maintenance is announced at least 48 hours in advance and scheduled outside European school hours where possible.
Support: [email protected] and our phone line +33 1 62 04 50 88 (Monday to Friday, 9 am–6 pm Paris time). Response times by tier are on the Pricing page — same day on the Large tier, next working day on Medium, two working days on Small.
11. Mobile applications
When published, the Schedual apps for iOS and Android give Users access to the same Services with the same account and are governed by these Terms. Downloading them is also subject to the terms of Apple's App Store or Google Play, which govern only the store relationship; Apple and Google are not responsible for the Services. Push notifications are optional and can be turned off in the app or the device's settings.
12. Limitation of liability
To the fullest extent permitted by French and EU law, Schedual is not liable for indirect or consequential loss, including loss of profit, revenue, data or goodwill, or disruption to the academic calendar resulting from a timetable.
Liability cap. Schedual's total liability arising from these Terms, the DPA or the Services, whatever the legal ground, is limited to the fees paid by the school in the 12 months before the event giving rise to the claim. This cap reflects the price of the Services and the foreseeable risk.
Nothing in these Terms limits liability for gross negligence or wilful misconduct, for death or personal injury, for direct liability to data subjects under Art. 82 GDPR, or for any liability that cannot be limited by law.
13. Term, suspension and termination
13.1 Term. The agreement starts when the school first accepts these Terms and runs for as long as it has an active subscription or trial.
13.2 Termination by the school. The school may cancel at any time from its settings or by writing to [email protected]; cancellation takes effect at the end of the paid year and fees already paid are not refunded, except where the law requires it. If Schedual materially breaches these Terms or the DPA and does not remedy the breach within 30 days of written notice, the school may terminate immediately and receive a pro-rata refund of the unused period.
13.3 Termination or suspension by Schedual. Schedual may suspend or terminate access, with reasonable notice, for an uncured material breach, for misuse or a security risk, for unpaid invoices (§ 9.7), when required by law or a competent authority, or if Schedual withdraws from the market — in that case with at least 90 days' notice so the school can migrate.
13.4 Effect. Access ends at the end of the paid period (immediately for cause). A final export is available for 30 days; the school's data is then deleted from production, and backups expire within the following 30 days. Records that the law requires us to keep are kept as described in the Privacy Policy.
14. Indemnification
Each party holds the other harmless against third-party claims arising from its own material breach of these Terms or its gross negligence or wilful misconduct — for the school, including claims about data it uploaded unlawfully or notices it failed to give families; for Schedual, including claims that the Services infringe a third party's intellectual property.
15. Force majeure
Neither party is liable for a failure or delay caused by an event beyond its reasonable control — including natural disasters, war, terrorism, civil unrest, government action, large-scale internet or power outages, epidemics, or cyber-attacks not enabled by that party's negligence. The affected party informs the other promptly and resumes performance as soon as reasonably possible.
16. Changes to these Terms
Material changes (a price increase, a lower SLA, a narrower scope) are notified to the school's primary contact at least 30 days before they take effect; a school that disagrees may terminate before that date without penalty. Minor changes (clarifications, contact details) take effect on publication.
17. General provisions
- Entire agreement. These Terms, the Privacy Policy, the DPA, the SLA, the Sub-processors list and any order form form the entire agreement between the parties.
- Severability. If a provision is held unenforceable, the rest remains in force.
- Assignment. Neither party may assign these Terms without the other's written consent, except to a successor in a merger, acquisition or sale of substantially all of its assets.
- Notices. To Schedual: [email protected] and the registered office. To the school: its billing contact.
- Precedence. Where these Terms and the DPA conflict on the processing of personal data, the DPA prevails.
- Languages. These Terms are published in several languages for convenience; the English version prevails in case of discrepancy.
18. Governing law and courts
These Terms are governed by French law, together with applicable European Union law; the UN Convention on Contracts for the International Sale of Goods does not apply. Any dispute falls under the exclusive jurisdiction of the competent courts of Paris, France, unless mandatory law gives the school a right to its local courts that cannot be waived.
